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Account Creation and Maintenance
What type of account should I create?
How do I create an account?
Can I register using my social media accounts?
What does it mean to “Select Interests”?
How do I change my account information?
How do I deactivate my account?
What is a profile?
What are the different sections of the profile?
Can other users see inside my profile?
How do I add items to my profile?
How do I remove items from my profile?
What is the "Discover" page?
How do I search for items?
How do I refine or filter search results?
Why aren’t there any posts in my area?
What am I seeing posts of?
How do I view more information on a post?
What are my options when a post appears on my timeline?
Who all sees the posts I share?
How do I report a post?
What if I don’t want to see a post anymore or don’t like the item?
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Notifications and Alerts
What notifications does SellSwipe send?
What is the “Notifications Center”?
What does a white orb mean?
What does a blue orb mean?
Transacting with Users
How do I report a user?
I went to a store, but they didn’t have the item in stock.
What happens if I want to purchase an item?
Why does SellSwipe show other users my full name?
Are businesses notified when I interact with their items?
Can businesses see the items in my profile?
Can I make my profile private?
Technical and Customer Support
Items aren't appearing
How do I contact SellSwipe directly about an issue?
Why aren’t my notifications coming in?
The page is stuck on the loading screen. What do I do?
How do I fix a server error message?